Privacy Policy of PokerStars

Introduction

This Privacy Policy outlines how PokerStars, operating under the licenses of the Alcohol and Gaming Commission of Ontario (AGCO) and the Malta Gaming Authority (MGA), collects, uses, shares, and protects your personal information in connection with our online casino services. We are committed to ensuring the privacy and security of your data in compliance with applicable Canadian data protection laws and regulations.

Data Collection

PokerStars collects various types of information to provide and improve its services. The types of data we may collect include:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, email address, phone number, and residential address. This data is essential for account creation and verification.
• Payment Details: We collect information necessary for processing payments, including credit/debit card details, bank account information, and transaction history. This information is secured in compliance with industry standards.
• Technical Logs: We automatically collect technical information about your device and usage of our services. This includes IP addresses, browser types, operating systems, and information regarding your interaction with our website and mobile applications.

Purpose of Data Usage

The personal information we collect is used for several purposes, including but not limited to:

• Account Management: To manage your account, including registration, authentication, and maintaining your gaming history.
• Marketing Communication: With your consent, we may send you marketing communications about our products and services. You can opt-out at any time.
• Anti-Fraud Checks: To monitor for fraudulent activities and ensure the integrity of our services, we may use your data to perform risk assessments and verify your identity.
• AML Compliance: To comply with Anti-Money Laundering (AML) regulations, we may collect and process information to detect and prevent money laundering activities.
• KYC Procedures: We are required to verify the identity of our customers to comply with Know Your Customer (KYC) regulations. This may involve collecting additional documentation to confirm your identity.

Data Sharing

PokerStars may share your personal information with third parties in the following circumstances:

• Payment Providers: We share your information with payment service providers to process transactions securely.
• Verification Partners: We may disclose your data to third-party verification partners who assist us in performing identity checks and fraud prevention.
• Regulatory Authorities: We may be required to disclose personal information to regulatory authorities or law enforcement agencies as mandated by law or to comply with legal obligations.

User Rights

Under applicable data protection laws, you have certain rights regarding your personal information. These rights include:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Deletion: You may request the deletion of your personal data, subject to certain exceptions as stipulated by law.
• Right to Restrict Processing: You have the right to request the restriction of processing your personal information under certain circumstances.

To exercise any of these rights, please refer to the contact information provided on our website.

Cookie Policy

PokerStars uses cookies and similar tracking technologies to enhance your user experience. Our Cookie Policy includes the following types of cookies:

• Essential Cookies: These cookies are necessary for the functionality of our services, enabling you to navigate the site and use its features.
• Analytical Cookies: We use analytical cookies to collect information about how users interact with our platform. This data helps us improve our services and performance tracking.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may impact your ability to use our services effectively.

Data Security

PokerStars employs a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, tax, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymize it.

Changes to the Privacy Policy

PokerStars reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes through our website or via email. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the communication channels provided on our website.

Conclusion

By using PokerStars, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We are committed to safeguarding your personal information and ensuring compliance with applicable data protection laws and gambling regulations in Canada. Thank you for choosing PokerStars as your online gaming provider.